Visualsoft publishes lifecycle status, technology dependencies, release notes, and support boundaries for each VisualBase product line. Customer-specific deployment history is available through controlled support records and is not published publicly.
Lifecycle states
| State | Meaning |
|---|---|
| Preview | Evaluation only; features and interfaces may change. |
| Beta | Supported for controlled testing/pilots; not a general-availability commitment. |
| General Availability (GA) | Approved for production deployment under the applicable agreement. |
| Mainstream Support | Security, defect, compatibility, and operational support within the documented stack. |
| Extended Support | Security/critical fixes and paid assistance; feature development is normally excluded. |
| End of Support | No routine fixes. Upgrade or an explicitly contracted exception is required. |
Current lifecycle register
Visualsoft provides five years of Mainstream Support from the approved product baseline, normally followed by two years of Extended Support. Existing customer commitments may be grandfathered. Support always depends on an approved and vendor-supported technology stack.
Status as of 13 October 2026.
| Product line | Status | Technology generation | Mainstream Support end | Extended Support end |
|---|---|---|---|---|
| VisualBase 12 | Pre-release; general availability planned for 1 Jan 2027 | .NET 10 modular services | 31 Dec 2031 | 31 Dec 2033 |
| VisualBase 11 | Beta; superseded by VisualBase 12 | .NET 8 ASP.NET Core/Blazor | Not applicable | Beta ends 31 Dec 2026 |
| VisualBase 10 | Mainstream Support | .NET Framework 4.8.1 Web Forms plus desktop components | 31 Mar 2029 | 31 Mar 2031 |
| VisualBase 9.3.5 | Mainstream Support | .NET Framework 4.6.2 Web Forms generation | 12 Dec 2028 | 12 Dec 2030 |
| VisualBase 8.1.5 | Mainstream Support | .NET Framework 4.6.2 Web Forms generation | 8 Mar 2027 | 8 Mar 2029 |
| VisualBase 7.1.59 | Extended Support, contracted customers only | .NET Framework / Web Forms generation | Ended 24 Sep 2023 | 24 Sep 2029 (existing commitment) |
| VisualBase 7.0 | Extended Support, contracted customers only | .NET Framework / Web Forms generation | Ended | 31 Dec 2027 (existing commitment) |
| VisualBase 6.0 | End of Support | Windows/.NET Framework generation | Ended | Ended in 2023 |
| VisualBase 5.0 | End of Support | Windows/.NET Framework generation | Ended | Ended in 2022 |
| VisualBase 4.0 | End of Support | Windows/.NET Framework generation | Ended | Ended in 2018 |
| VisualBase 3.0 | End of Support | Legacy Windows generation | Ended | Ended in 2017 |
| VisualBase 2.0 | End of Support | Legacy Windows generation | Ended | Ended in 2014 |
| VisualBase 1.0 | Historical | Initial platform | Not stated | Not applicable |
If your agreement with Visualsoft says otherwise, your agreement applies.
Visualsoft support dates apply only to supported product builds running on operating systems, runtimes, databases, browsers and third-party components approved in the applicable support matrix. Visualsoft may require a compatibility update or migration when an underlying technology reaches end of support.
Previous products
Earlier Visualsoft products are no longer listed in the register above:
- VisualERP 1.0 to 5.0
- Visualsoft Business 1.0 to 4.0
Their release years and the support dates published at the time are kept in the previous version of this policy: /products-lifecycle-policy/archive. Customers who use one of these products and need their support position confirmed should contact Visualsoft at info@visualsoft.com or +966 92 000 8720.
Support conditions
- Support applies only to documented operating systems, runtimes, databases, browsers, third-party components, and deployment topologies.
- A third-party vendor ending support may require Visualsoft to change a compatibility statement or require an upgrade.
- Security fixes may require moving to the latest supported maintenance release.
- Custom code, customer infrastructure, unsupported database changes, or modified packages may require separate assessment.
- Beta and pre-release versions are not general-availability releases and are not approved for general production use unless a written pilot agreement permits it.
- Extended Support requires an active support agreement and a Visualsoft-approved environment.
- VisualBase 8 and 9 require a certified supported-runtime uplift, because Microsoft support for .NET Framework 4.6.2 ends on 12 Jan 2027.
- VisualBase 12 will receive an in-version runtime uplift before Microsoft support for .NET 10 ends on 14 Nov 2028. This does not shorten the VisualBase 12 support period.
- Customer deployment dates are taken from controlled deployment records.
Public references
- Release notes: /visualbase/release-notes
- Technology and compatibility: /visualbase/support-matrix
- Security contact/advisories: /security
- Customer deployment evidence: authenticated support portal or formal support request